First things first:
- Uninstalling the app will not cancel your subscription
- Deleting your account also does not cancel your subscription
- After you cancel, you will still have access to premium content until the end of your subscription period, cancelling your subscription simply cancels the automatic renewal process
You can cancel the automatic renewal of your subscription at any time by selecting your purchase channel below.
Click on the link to access the corresponding instructions.
And don't forget that you can always contact us at support@fluenday.com if you have any further questions or queries. Remember to whitelist us so you can see our responses! (If you’ve forgotten, please check your spam folder)
If you purchased through the Apple App Store
- Open the Settings app on your Apple device.
- Tap your name.
- Tap “Subscriptions”.
- Tap the subscription that you want to manage.
- Tap “Cancel Subscription”.
- Don't see the subscription you're looking for?
Please check that you’re signed into the same AppleID you used to purchase your membership.
- Can’t remember which AppleID you used?
Please contact Apple.
If you purchased through Google Play
- Open the Google Play Store on your phone or tablet.
- Check that you’re signed into the Google Account you purchased your membership with.
- Tap “Menu – Subscriptions”.
- Select the subscription you want to cancel.
- Tap “Cancel Subscription”.
- Follow the instructions to complete the cancellation process.
- Forgot which Google Account you used for your membership?
Please contact Google.